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About Our Policies > Guests > Privacy policy

Edlets is committed to protecting your privacy. Please read our privacy policy


We're committed to protecting your privacy. 

 

About the information we collect

To allow us to respond to your booking enquiry, the edlets web site will request name and contact information from enquirers. This information will only ever be used to contact you in conjunction with your booking enquiry or to facilitate your booking. In the event that you accept an offer of accommodation from edlets.com, your contact information will be sent to the owner, manager or agent of your booked accommodation, to allow them to correspond further with you.
We will never use your contact information for marketing purposes or send you any unsolicited emails nor pass your information to any other third parties

 

Information we store about you when you make a booking enquiry

  • Your name.
  • One or more contact telephone numbers.
  • Your email address.
  • The dates of your stay and the number of people in your party.
  • Your accommodation requirements (if provided in the online form, by telephone or by email).

Additional information we store about you when you make a booking 

  • Your home and billing (if different) postal address.

Additional information we store if make a corporate booking 

  • Your company name.
  • Your company and VAT numbers (if applicable).
  • The trading address of your company.

 

Security

All sensitive information is encoded using Secure Sockets Layer (SSL) technology before being sent over the internet.

Our public facing servers are security scanned quarterly by a 3rd party company to ensure our systems are secure and prevent unauthorised access to your data.

Debit or Credit card details are used only at the time of transaction (when you make a booking) and are not stored on our systems.

 

Telephone call recording

We may record telephone calls to and from our offices for purposes of quality control, staff training or fraud prevention.

 

Access to the data that we store

To view or update any of the data that we store about you or your company, please contact us using one of the methods below.

 

 



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